Estimate, invoice and other customer texts are being delivered normally again. Links in texts now use moibay.ca, a domain we use only for messages to your customers.

Texts that didn't arrive between October 23 and today were not resent automatically. If a customer is still waiting on an estimate or invoice, please send it again from the work order.

Please note: Moibay texts go to Canadian mobile numbers only. For customers with a US or other number, use email.

Thanks for your patience.

Since November 1st, some Canadian mobile carriers have been blocking texts from Moibay that contain a link, such as estimate and invoice links. Texts without a link, like appointment reminders, are still being delivered.

We found the cause and are rolling out a fix today. Until it's complete, if a customer says they didn't get your estimate or invoice, please email it from the work order or call them.

Emails, online payments and the rest of Moibay are working normally.